The operation that ran itself
Problem
A brand portfolio was scaling its field presence across three states. Every hour of that work had to be scheduled, verified, and reported on, and doing it by hand was becoming the real limit on growth — not demand.
Solution
We built the back office as software: scheduling, check-in and proof of work, kit logistics, and reporting, all running without a person assembling them. The field team grew to 100+ professionals across three states while the operations headcount stayed flat.
Result
One system of record for a three-state operation. 1.6M+ field observations collected, every hour logged, and 15,000+ in-store demos delivered. The program scaled on the same team that started it.
0 → 100+
field team, no ops department
3
states, one system
1.6M+
field observations logged


